Adults across the United States own cell phones and have access to applications that help them get through their days. According to phone use statistics, texting has surpassed voice calls as the most popular data service. Businesses that wish to remain in contact with their consumers may profit from sharing sales information through text texts. Many companies that depend on appointments use text messaging to send reminders in order to prevent and decrease no-shows.
It is these appointment texts that have really changed the way that many businesses are able to work and improved their profitability at the same time as enhancing their reputation with their customers. After all, we’re all so busy in our everyday lives that a reminder of an appointment will often be very useful indeed.
The question though, is that, as technology changes and advances, is the SMS appointment reminder system the best one for your business? It has pros and cons and isn’t always going to be the best option. The good news is that you can still remind people about their appointments – or even get in touch with employees in the same way – using other methods. These include emails and phone calls. Yet just as with SMS reminders, these too will have advantages and disadvantages associated with them.
Working out which type of reminder system is the best one for your business and your customers is crucial so you can start making the most of what technology has to offer. Take a look at this infographic to get a better idea of what the pros and cons of each system are.
Infographic Designed By Call Reminders vs Text Reminders Vs Email Reminders